Often, accountability requirements use language and concepts unfamiliar to skilled program staff. 

Pivot works with program staff to develop and manage accountability measures that are realistic and attainable. 

Multi-level analyses ensures the evaluation captures unanticipated consequences and follows a big picture direction.

Qualitative and Quantitative methods provide valid information for your decision-making.

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Community Approach

Our community approach recognizes multiple organizations working in the same area of need. Because the need is so great, these organizations rarely compete. 

Our approach is to increase communication and collaboration among these critical partners. 

While uniformity in service delivery often remains an unspoken goal, Pivot supports each organization’s unique approach as a means of better serving diverse needs and learning from diverse approaches.

“Ring the bells that still can ring

Forget your perfect offering

There is a crack in everything

That's how the light gets in”

Leonard Cohen

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Social Justice Focus

Our evaluative approaches begin with considerations of social justice.  

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Technical Methods

The universe of analysis is complex. We navigate both qualitative and quantitative realms. We often use one to validate the other.  

Our Method

Pivot's method's allow clients to enter the evaluation process at any stage of the program, whether you begin with Needs Assessment, Program Planning, Program Execution, or Outcome Analysis.  Our team of knowledgeable, experienced consultants is available to provide help for organizations and companies with expertise relevant to their particular questions, issues and challenges.  The program evaluation methods used by Pivot ensure program staff, participant voices and their concerns drive evaluation.  This is done through the use of:


This image shows the green program cycle along with the various ways program staff can enter the orange evaluation process.  Program staff can use evaluation results in terms of reporting the next program step or for improving the previous step.  For example, starting with formative (process) evaluation, program staff can report project implementation targets.  Alternatively, project staff may wish to examine if their plans materialized and how to improve the execution of those plans.